Assignment #1

• JOLLIBEE FOOD CORPORATION

- Company Background

- Best IT/IS Practices

For this organization they have four practices that I could say their best practices.

One is their automated time-in/time-out system that is located outside their office that launched in a personal computer. It is used for the logging in and logging out of the employees of the said company. It used to determine the number of days that the employee has worked for, their absences, overtimes, and under times. It also used as reference in their salaries. I have asked the in charge that it could be easily manipulated for although it is automated, the users have to manually encode the username and password making it easily to manipulate. The in charge said that they knew everyone in the office and it is impossible to be manipulated for they could know if the person is really present or absent. He also shared that they might be using biometrics (using fingerprints for logging in) soon but has been waiting for their big bosses to send the go signal for purchasing the following machine for it could not be purchased immediately for the machine itself is very costly and another system is to be used.

Second best practice of the company is that they have used automated payroll for the auditing, remittances, generating reports and other matters regarding accounting. The company has been using a said accounting system made by their resident programmers that made the accounting matters of the company maybe not that much easier but made it easier. They said that the system that the company is currently using is still at the improvement or modification stage for they are still debugging it for they have been hearing comments and remarks from its users. It is still on process for it to be better.

Third best practice that I could say that the company is applying is their online system that is used to send information/data from the branches to its main office. The said data are the expenses, profit, and other related data that is sent to the main database for accounting purposes. They have been practicing it for it is very tedious from 14 branches to send the data in person. The tedious job that I can say that could occur is that for every branch the company has placed a desktop computer, every time that the said pcs crashes media crash or not, the technicians or even the resident programmers in the main office were sent to the branches to fix the problems.

Fourth and maybe the best of it all (for me cause I find it cool), is that all they have been using (the systems I have mentioned earlier) is that it is in source. It is programmed, developed and implemented by their resident technicians. One of the grounds that I sometimes prefer in source than outsource you could easily alter it if their would be troubles for you had made it yourself and could easily responds to what your company needed because it is designed for it but well according to the report of my classmate that I could only bloat the company’s expenses for you have to hire ITs or even make an ICT Department for its maintenance unlike outsourcing the company made the system could extend their help if their could be any trouble.

Some of the practices that the company has been observing maybe not be that great but for a company who has been automated for just quite some years, it has a big help and impact in their company need to say their employees. Maybe though they could not afford to make use of super hi-tech systems for their bosses are Chinese (JOKE LANG..PEACE OUT..).

• DAVAO DOCTORS HOSPITAL

- Company Background

- Best IT/IS Practices

As for the next company that I will introduce, the Davao Doctors Hospital, I would rather say that it is quite better that the other company I have mentioned. The said company uses three Information Systems that could be said the best practices the company has been applying.

One of the three systems is the Hospital Information Systems that the company uses is their Hospital Information System. It is used in the billing, checking-out, admittance, and gathering of patients and customers information such as first name, last name, medical histories and other related data.

The second one is the Laboratory Information Systems. The said Information System is used during laboratory transactions such as stool exams, urinary exams, sputum exams and other related transactions.

The last but not the least system that they use is the SAP. I forgot the meaning but it is an accounting system. They used it to audit all the transactions that have been made, for salary reference purposes, remittance and etc.

The company has been practicing outsourcing even though they have resident programmers. The use of their resident programmers is to troubleshoot and debug the programs in case of trouble. Also, is to enhance the systems the company has been using to respond to what the said company needs in a system. They practice outsourcing for it would take time to develop the said systems not to mention implementation time, designing, and alterations. I could say that they are better than the other company because their systems are more accurate and responds far more better to what the company needs not to mention it is outsourced.